"My friends use Waters Choice Pure Enzyme water cleaner and I'd like to try it, can you help me get started?"

You BET! First, we're excited you've reached out to us so let's get started.  Second, you're going to love using our enzymes! There's a slight learning curve and we want you to know that you can call us for help, text us from our website or send us an email with any questions or concerns.  We've been in the pool and spa industry for over 20 years and we've seen it all!

What's Needed When Using Enzymes

• On Startup, balance your water's pH, add enzymes and 2 tsp of granular chlorine.  After that, wait to see if your water gets cloudy.  If/when it does don't panic.  Simply add 2 tsp granular chlorine every other time the spa is used until the cloudy phase clears up.  After this clears up on its own, your water will be crystal clear. We don't want you to add too much chlorine as it will disrupt the enzyme system and they won't be able to work for you as well or at all. Your spa is safe to use during the cloudy phase.
• Add enzymes regularly per directions. Our 12 oz bottle of Pure Enzymes for Spas is a monthly application. We suggest you simply set an alarm or write a reminder on your calendar to remind yourself to add enzymes each month.  Our monthly treatment is a customer favorite!  However, if you're using our Spa Enzyme Concentrate, simply add one capful each week.  In our opinion, both applications work really well but we do recommend using our monthly bottle for at least the first month when starting up your spa.

How to Adjust pH in Your Spa Water

• Use a test strip to get an initial pH reading. Water straight out of your faucet may be neutral, however, our enzymes do tend to push the pH up. If if were us, we'd test the water every couple of days to see if it stays in the ideal range or if it's moving up or down. (Remember, water chemistry changes slowly, so be patient)
• When you need to adjust the pH of your water, add 1 small capful of whichever product  (pH Up or pH Down) you need and turn on your jets to circulate the water. Simply wait about an hour to let the product circulate and adjust your pH, wait, and retest and adjust accordingly.

Filters

• Filters should be taken out weekly and cleaned with a high pressure hose. If they smell or don't become white again, we recommend soaking for one hour in a cup of bleach or vinegar and enough water in a bucket to cover them.  Afterwards rinse filters and replace them. 

• Filtration settings on your spa should be set for a minimum of 8 hours per day for the first 6 weeks.  Make sure to refer to your owners manual to adjusts filtration times.

Adjusting Alkalinity

• The great news is that alkalinity generally follows pH! In order to bring down both pH and alkalinity simply add pH Down.
• If pH is normal, but alkalinity is high, add pH Down to bring the alkalinity down as well. This in turn will bring the alkalinity down, but will also make the pH too low.  At that point, run your jets with the AIR on.  This will produce a reaction that will pull the pH back up to the normal range.
• If alkalinity is too low and your pH is normal, add an alkalinity increaser.

Both Waters Choice Pure Enzyme products (monthly or weekly) are formulated for spas up to 500 gallons. In smaller spas we recommend using the same amount of product since bather load is usually the same but the amount of water is less. Concentration or organics in your spa is more. If your spa is larger than 500 gallons, you may need to add our enzymes a little sooner than normal, depending on usage.

Cloudy Phase

As a reminder, the cloudy phase is a normal part of the startup process using enzymes. Our team will see this occur in about 90% of spas first starting on enzymes.  It indicates that our enzyme system is becoming established and probably breaking down the organics in your spa. It'll clear up on its own as long as you keep your spa water balanced. Believe it or not, it can last up to 4 weeks. 

Troubleshooting

If cloudy water lasts longer, don't hesitate to give us a call so we can help you resolve any issues.  Keep in mind that If water becomes cloudy after being clear, that is a good indication that something isn't quite right.  After that, we'll help you look at filters, filtration or other things that could be done to your spa water to clear the water.